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PRIVACY STATEMENT

Sendero Energy Services ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This privacy statement explains how we collect, use, and disclose information about you when you visit our website, use our services, or interact with us in other ways.
Information We Collect

 

We collect information about you in various ways when you use our services, including:

 

  • Information You Provide to Us

    • Personal Information: We may collect personal information that you provide to us, such as your name, email address, phone number, and mailing address, when you register for an account, subscribe to our newsletter, or contact us for customer support.

    • Financial Information: If you purchase or pay through our website, we may collect financial information, such as credit card numbers and billing addresses.
       

  • Information We Collect Automatically

    • Usage Information: We collect information about your interactions with our website, such as the pages you visit, the links you click, and the time you spend on our site.

    • Device Information: We collect information about the device you use to access our website, including the IP address, browser type, operating system, and device identifiers.

    • Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your browsing activities over time and across different websites.​​
       

  • Information from Third Parties

    • We may receive information about you from third parties, such as social media platforms, marketing partners, and data analytics providers.

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How We Use Your Information
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We use the information we collect for various purposes, including:

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  • Providing Services: To provide, maintain, and improve our services, including processing transactions and sending you related information.

  • Communication: To communicate with you about your account, respond to your inquiries, and send you updates, security alerts, and support messages.

  • Marketing: To send you promotional messages and other information that may interest you, including information about our services or those of our partners.

  • Personalization: To personalize your experience on our website and present content tailored to your interests.

  • Analytics: To analyze trends, usage, and activities in connection with our services and improve our offerings.

  • Compliance: To comply with legal obligations and protect our rights, property, and safety, as well as that of our users and the public.

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Sharing Your Information
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We may share your information with third parties in the following circumstances:

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  • Service Providers: We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf.

  • Business Transfers: We may disclose or transfer information, including personal information, as part of any merger, sale, transfer of assets, acquisition, or restructuring of our business.

  • Legal Requirements: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

  • Protection of Rights: We may disclose your information to enforce our policies, protect our rights, property, or safety, and prevent, detect, and address fraud and other illegal activities.

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Your Choices
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You have several choices regarding the information we collect and how it is used:

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  • Access and Update: You can access and update your account information by logging into your account or contacting us directly.

  • Opt-Out: You may opt out of receiving promotional communications from us by following the instructions in those communications or by contacting us.

  • Cookies: Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our services.

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Data Security
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We implement reasonable security measures to protect the information we collect and maintain. However, please note that no data transmission or storage can be guaranteed 100% secure. You use our services at your own risk.

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Children's Privacy
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Our services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information from our files as soon as possible.

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Changes to This Privacy Policy

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We may update this privacy policy from time to time. If we make changes, we will notify you by revising the "Effective Date" at the top of this policy, and, in some cases, we may provide additional notice (such as by adding a statement to our homepage or by sending you a notification).

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Contact Us

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If you have any questions or concerns about this privacy policy or our data practices, please contact us at:

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Sendero Energy Services
Email: info@senderoenergyservices.com
Phone: 713-868-6960
Address: 6814 Thornwall Street, Houston, Texas, 77092

 

Thank you for trusting Sendero Energy Services with your personal information. We are committed to protecting your privacy and ensuring the security of your data.

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Effective Date: December 1, 2022                                                                                                                          

Last Updated: June 11, 2024

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